Right Parts Pledge

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• SHOP WITH CONFIDENCE

  Avoid frustration when buying parts, attachments, and accessories with the Cub Cadet Right Part Pledge. If you purchase the wrong part from Cub Cadet, we will work with you to identify the correct part for your equipment and initiate a free exchange.

WHEN RETURNING A PART, PLEASE FOLLOW THESE STEPS:

• Prior to the return of new, unused parts, please review the instructions included on your packing slip.
• All returns must have a return authorization number (RA #). The RA # can be obtained by contacting the customer service department at 1-800-668-1238.
• Please do not return used parts, paint, labels, decals, lubricants, oil, fuel, batteries, electric switches or carburetors.
• Be sure to send incorrect parts back promptly. A restocking fee of 25% will be charged for parts received 30 days after delivery (returns will not be accepted after a year from date received).
• Your refund will be credited to the original credit card used for your purchase within 1 - 2 billing cycles from receipt of returned merchandise at our warehouse.

IN ORDER TO PROCESS YOUR RETURN, PLEASE PROVIDE THE FOLLOWING INFORMATION:

• A copy of your order confirmation
• Your order number
• Your bill-to details
• The phone number provided when placing your order

ABUSE OF RETURN POLICY:

CubCadet.ca reserves the right to refuse to sell to any person for any reason not prohibited by law, including, but not limited to, abuse of its return policy.